FAQs

Total Sewer & Drain

  • How do I know if my water service line needs to be replaced?

    Several indicators suggest a water service line replacement may be necessary. These include water discoloration, reduced water pressure, unexplained wet areas in your yard, or a sudden increase in your water bill. If you observe any of these signs, we recommend scheduling a professional inspection to assess the condition of your water service line.
  • What is the Kobus Pipe Puller and how does it work?

    The Kobus Pipe Puller is an innovative trenchless technology used for underground water line removal and replacement. This tool operates with minimal excavation, significantly reducing landscape damage and labor costs compared to conventional digging methods. It offers an efficient solution for water line replacement projects.
  • Is trenchless water line replacement more expensive?

    Contrary to common belief, trenchless water line replacement is often more cost-effective. When considering the reduced time, labor, and landscape restoration costs, this method typically proves more economical. It provides a quicker, less invasive, and more efficient approach to water line replacement.
  • What are signs of a damaged sewer line?

    Indications of a damaged sewer line may include recurring backups, persistent unpleasant odors, slow drainage throughout your home, or unusually lush areas in your lawn. If you notice any of these symptoms, it's advisable to have your sewer line inspected by a professional.
  • Do you offer trenchless sewer replacement?

    We do provide trenchless sewer replacement services. The availability of this option depends on the specific location and condition of your sewer line. Trenchless methods typically result in less yard disruption and can be completed more rapidly than traditional replacement techniques.
  • Can you replace old clay or cast iron sewer pipes?

    We are fully equipped to replace outdated clay or cast iron sewer pipes. Our team installs modern, durable piping that complies with current safety and efficiency standards, ensuring a long-lasting and reliable sewer system for your property.
  • What's causing my drains to back up?

    Drain backups can be caused by various factors including accumulation of grease, hair clogs, foreign objects, tree root intrusion, or pipe collapse. Our team utilizes advanced video inspection technology to accurately diagnose the specific cause of your drain issues.
  • What methods do you use to clean clogged drains?

    For drain cleaning, we employ a range of professional-grade equipment including specialized drain snakes, high-pressure hydro jetting systems, and root cutting tools. These methods allow us to effectively and safely clear obstructions from your pipes.
  • Can you fix recurring clogs once and for all?

    Our approach to recurring clogs goes beyond simple unclogging. We identify and address the underlying cause of persistent blockages. In cases where pipe damage is contributing to repeated clogs, we offer comprehensive solutions including pipe repair or replacement to resolve the issue permanently.
  • What is a sewer camera inspection?

    A sewer camera inspection involves using specialized equipment to capture real-time video footage inside your pipes. This non-invasive method allows us to precisely locate and assess blockages, cracks, or leaks within your sewer system without the need for excavation.